Terms and Conditions

Last updated: 27th July 2026

These Terms and Conditions are drafted in conformity with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and other applicable laws, to regulate access to and use of the Platform and Services (each as defined below). No physical or digital signature is required to validate this agreement.

These Terms and Conditions (“T&C”) are an agreement between you (“You”, “Your”, “User”) and Spandha Private Limited, a private company incorporated under the Companies Act, 2013, with its registered office at F-1, Sector 3, Noida, Gautam Budh Nagar, UP - 201301 (“CosmicSync”, “We”, “Us”, “Our”). These T&C govern your use of cosmicsync.in, including any related website, media channel, mobile website or mobile application owned by us (“Platform”), and your use of the Services available through it.

Acceptance

To accept these T&C, you must be (i) of majority age (18+ or the age of majority in your jurisdiction); (ii) using a single Account in your real name; and (iii) not otherwise restricted by us from using the Services. If you do not accept these T&C, you may not use the Services. You accept by clicking “I Agree” or by using the Services.

We may modify these T&C at our discretion. The most current version supersedes all prior versions. Continued use after changes constitutes acceptance. If the T&C are not acceptable to you, you may terminate your Account by writing to us at support@cosmicsync.in.

Description of Services

Our Services provide automated and AI-assisted Vedic astrology and timing-related informational readings based on the birth details you provide. The Services are for informational and entertainment purposes only. CosmicSync does not render psychological, medical, legal, financial or other professional services. For any such needs, please consult a qualified professional. CosmicSync disclaims all liability, loss or risk incurred, directly or indirectly, from use of the Services, including any action you take or refrain from taking based on a reading. You assume full responsibility for actions taken based on the Services.

We may modify, remove or rename Services at our discretion.

Not for emergencies or professional advice. The Platform is not designed for use in any medical, psychological, legal or financial emergency and is not a substitute for advice or treatment from a licensed professional. If you are experiencing a medical emergency or a crisis, or you feel you may be a danger to yourself or others, please contact a qualified professional or your local emergency services immediately. If you continue to use the Platform in such circumstances, you do so at your own risk.

Additional Policies

By accepting these T&C you are also bound by our Privacy Policy, Cancellation & Refund Policy and Disclaimer (together with the T&C, the “Policies”), available on the Platform. The most current version of the Policies supersedes all prior versions.

Your Representations and Warranties

  1. You represent and warrant that: you have legal capacity and agree to comply with these T&C; all information you submit is true and accurate; your use of the Services is lawful; you are at least 18 years old; and you have the capacity to consent to this electronic contract.
  2. If you provide information that is untrue, inaccurate, outdated or incomplete, we may suspend or terminate your Account and refuse current or future use of the Platform.

Registration and Onboarding

  1. The Platform offers Free Services and Paid Services (together, “Services”). Free Services are accessible without a subscription. Paid Services require registration.
  2. To access Paid Services, sign up using the process on the Platform. We will create an Account for you.
  3. You may hold only one Account, in your real name, subject to not being restricted by us or by law.
  4. We will provide credentials (User ID and password) for access.
  5. You consent to receive communications and newsletters by SMS, email, phone, in-app notification or other means; you may restrict these by de-registering your Account.
  6. Competitors and their representatives may not access or use the Platform.
  7. You may disable your Account by writing to support@cosmicsync.in. On disabling, you will cease to have access to the Services.
  8. You are responsible for the confidentiality of your credentials and for all activity under your Account. Notify us immediately of any unauthorised use or breach.
  9. You are liable for losses to CosmicSync or other Users arising from unauthorised use of your Account caused by your failure to secure it.

License to the Platform

  1. Subject to your compliance with the Policies, CosmicSync grants you a limited, non-commercial, revocable, personal, non-sub-licensable, non-transferable, non-exclusive right to access and use the Platform. You may not share your access with anyone.
  2. Except as expressly provided, you acquire no other rights or interest in the Platform or Services.

Fees and Payment

  1. On subscribing to Paid Services, you must pay the fees communicated on the Platform.
  2. Payment may be made via the methods available on the Platform (credit/debit card, net banking, UPI, wallets, etc.). The payment facility is a facilitator only and is not a banking or financial service.
  1. You warrant that the payment instrument used is lawfully yours, that details provided are accurate, and that sufficient funds are available. All payments are in Indian Rupees or United States Dollars, as applicable.
  2. We are not responsible for any loss or damage arising from your use of a payment method.
  3. Refunds are governed by our Cancellation & Refund Policy. Please refer to that Policy for eligibility, timelines and process.
  4. Where any tax is chargeable under applicable law with respect to your use of the Services, we will invoice you for it, payable in addition to other amounts due.

Availability of Services

  1. Services may be temporarily unavailable due to geographic limitations, legal restrictions, technical faults or interruptions.

Platform Content

  1. Unless otherwise indicated, the Platform and all source code, databases, functionality, software, designs, audio, video, text, photographs, graphics (“Content”), and the trademarks, service marks and logos (“Marks”) are owned or controlled by or licensed to us and protected by applicable intellectual-property laws. All rights not expressly granted are reserved.
  2. We do not warrant that files available for download will be free of viruses or harmful code.
  3. Unauthorised use of the Content/Platform may violate applicable laws and cause irreparable harm; we may pursue all available remedies in addition to damages.
  4. The Platform and Content shall not be reverse-engineered, disassembled, decompiled, reproduced, stored in a retrieval system, translated, re-transmitted, resold or redistributed for any commercial purpose without our prior written permission.

Platform Management

  1. We reserve the right (but not the obligation) to: monitor the Platform for violations; take legal action against violators; refuse, restrict or disable access to any Service; remove burdensome content; and otherwise manage the Platform to protect our rights and its proper functioning.

Third-Party Applications

  1. The Services integrate with Third-Party applications governed by their own terms. You are responsible for reviewing those terms. CosmicSync is not liable for Third-Party applications and may suspend or remove access to them without notice or liability.

Prohibited Activities

  1. You may not use the Platform for any purpose other than that for which we make it available, or for any commercial endeavour not approved by us. Without limitation, you agree not to: systematically retrieve or scrape data to build a database; defraud or mislead

us or other Users; circumvent security features; harm or disparage us or the Platform; harass or abuse others; misuse support services or submit false abuse reports; use the Platform unlawfully; advertise or sell goods/services; upload viruses or malicious code; use bots, scripts, spiders or automated systems; remove proprietary notices; impersonate others; sell or transfer your profile; deploy passive collection mechanisms; interfere with or overburden the Platform; bypass access restrictions; or copy, adapt, decompile or reverse-engineer the Platform’s software.

Privacy

  1. By using the Platform you agree to our Privacy Policy, incorporated into these T&C. The Platform is hosted in India; by using it from another jurisdiction you consent to transfer and processing of your data in India.

Disclaimer and Limitation of Liability

  1. THE SERVICES ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. CosmicSync DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. We make no warranty that the Services will be uninterrupted, timely, secure or error-free, or as to the accuracy, reliability or completeness of any Content. We assume no liability for errors or inaccuracies of content; personal injury or property damage; unauthorised access to our servers; interruption of transmission; viruses transmitted by third parties; or any loss arising from use of Content.
  2. CosmicSync shall not be liable for any consequential, incidental, indirect, special or punitive loss, loss of profits, business interruption or loss of data arising from your use of or inability to use the Services. In no event shall our total liability exceed the fees paid by you.

Indemnity

  1. You agree to indemnify and hold harmless CosmicSync, its officers, directors, employees, suppliers and affiliates from any losses, damages, fines and expenses (including legal fees) arising from your use of the Services in violation of another party’s rights, any law, or these Policies.

Force Majeure

  1. CosmicSync shall not be liable for any failure to perform caused by events beyond its reasonable control, and its obligations shall be suspended for the duration of such event.

Miscellaneous

  1. We may modify these T&C on notice to you via a service announcement or email. Material changes affecting your rights will be notified through the Platform or by email. You may terminate use of the Services if changes substantially affect your rights.
  2. Violation of these T&C may result in suspension or termination and legal action under applicable Indian law. On termination you will not receive credit, payment or refund, and must settle all dues owed to us.
  1. No joint venture, partnership, employment or agency relationship is created by your use of the Platform.
  2. Our performance is subject to applicable law and legal process; nothing here derogates from our right to comply with law-enforcement requests.
  3. You may not assign your rights or obligations without our prior written consent. We may subcontract aspects of the Services to Third-Party providers.
  4. Any dispute arising out of or relating to these T&C shall be referred to a person nominated by CosmicSync, whose decision shall be final and binding, and shall be deemed a submission to arbitration under the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be [CITY], India, in the English language.
  5. If any provision is held invalid or unenforceable, the remaining provisions remain in effect. Our failure to enforce any provision is not a waiver.
  6. These T&C are governed by the laws of India. The courts of [CITY], India shall have exclusive jurisdiction.

Child Safety (Zero Tolerance)

  1. CosmicSync maintains a zero-tolerance policy toward child sexual abuse and exploitation (CSAE). You may not use the Platform to create, upload, store, share or transmit any content that sexualises, exploits, endangers or facilitates abuse of a minor, including child sexual abuse material (CSAM), grooming, or sextortion. We will remove such content, terminate the offending Account immediately, and report to the appropriate authorities and reporting bodies as required by law. Any such content or behaviour should be reported at once to support@cosmicsync.in

SMS / RCS Messaging Program Terms

  1. If you provide your mobile number or otherwise opt in, you agree to receive messages from CosmicSync (and its authorised service providers) by SMS or RCS. These terms apply:

Notices

  1. Except as otherwise stated, all notices shall be in writing and sent by email or post. A notice is deemed given 24 hours after an email is sent, or 3 days after posting, to you at the address in your Registration Data and to us at:

Grievance Redressal

  1. In accordance with the Information Technology Act, 2000, the Information Technology (Intermediary Guidelines) Rules, and the Consumer Protection (E-Commerce) Rules, 2020, the Grievance Officer may be contacted at: